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HOW WE HELP

Smarter Marketing Starts Here.

When you know better, you do better. That’s why we bring together human insight, performance data, and AI-powered intelligence to solve your most complex marketing challenges. Whether you need more leads, stronger local engagement, or scalable growth across locations, we connect the strategy, technology, and execution it takes to make it happen.

Target the right homes at the right time.

AI Mail is a data-driven direct mail system that targets the right households, improves performance over time, and delivers measurable results.

Learn More About AI Mail

WHO WE HELP

Solutions Built for Scale. Expertise Built Around You.

From franchise systems and multi-location brands to enterprise marketers and private equity-backed businesses, we help organizations grow smarter at every stage. Our approach adapts to your structure, goals, and market realities—so you can perform better, everywhere you operate.

Looking for a specific industry?

Explore tailored strategies and solutions built to solve the unique challenges of your industry—and drive performance where it matters most.

B2B | B2C
Marketers

PRODUCTS & PLATFORMS

Technology That Turns Insight Into Action.

Our proprietary platforms—AdScience® and Pylot®—connect data, automation, and optimization to help you market smarter. Whether you’re looking to centralize your marketing or activate insights in real time, our tools are built to scale with you.

Smarter Tools. Better Results.

Turn marketing data into smarter decisions with AI-powered insights, attribution, and real-time performance activation.

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See It In Action

Easily manage local marketing at scale with centralized control, customizable content, and location-level performance visibility.

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ABOUT

Driven by Purpose. Powered by People.

Imaginuity is a performance marketing agency built for what’s next. Our leadership, culture, and values are rooted in one belief: when you know better, you do better. Meet the team, explore careers, and see what makes us different.

Your new career is a single click away.

Join a team where curiosity is encouraged, innovation is rewarded, and growth is built into everything we do.

View All Open Positions >

OUR WORK

RETAIN CUSTOMERS & MAXIMIZE ROI

Imaginuity helps franchise and multi-location brands turn loyalty into lasting growth. Our data-powered retention strategies deepen engagement, boost lifetime value, and increase profitability at every location.

SMARTER INSIGHTS. STRONGER RETENTION

Growth isn’t just about acquiring new customers—it’s about keeping the right ones longer. Imaginuity helps multi-location brands increase lifetime value through insight-driven retention strategies that strengthen relationships, reduce churn, and turn loyalty into measurable ROI.

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TURN INSIGHTS INTO LOYALTY

Use behavioral data and engagement signals to identify what keeps customers coming back—and replicate it across locations and campaigns.

PERFORMANCE THAT EVOLVES

Adapt campaigns in real time based on shifting customer preferences, market conditions, and lifecycle stage.

PERSONALIZATION THAT RESONATES

Deliver automated, data-driven touchpoints that feel human—driving deeper engagement and stronger brand relationships.

PROACTIVE CUSTOMER CARE

Detect early signs of churn and respond with targeted outreach that retains value and strengthens trust.

MAXIMIZE VALUE, MINIMIZE WASTE

Focus resources on high-impact channels, content, and offers—cutting inefficiencies to grow ROI over time.

CLOSE THE FEEDBACK LOOP

Capture insights across locations to refine messaging, improve experiences, and build smarter retention strategies over time.

UNDERSTAND WHAT MATTERS. ENGAGE WITH PRECISION.

Retention begins with insight, not just into who your customers are, but how they think, act, and buy. We turn behavioral signals into personalized strategies that build loyalty and keep them coming back.

Behavioral Pattern Analysis

Spot trends early to reduce churn, re-engage at-risk customers, and strengthen long-term loyalty through proactive, data-driven strategies.

Revenue Attribution at Every Touchpoint

Identify exactly which channels, messages, and moments drive revenue so you can double down on what works and fix what doesn’t.

AI-Augmented Personalization

Go beyond segmentation. Deliver hyper-relevant content and offers powered by AI, automation, and real-time customer signals.

Feedback that Refines Strategy

Transform reviews, surveys, and real-time responses into strategic insights that optimize customer experience and performance.

RETENTION MARKETING THAT DRIVES LOYALTY

Conversion Rate Optimization (CRO)

Maximize impact by improving your website’s ability to convert visitors into loyal customers.

Boost Your Conversions >

Loyalty Mail Campaigns

Deliver personalized direct mail that inspires repeat visits and long-term engagement.

Send Loyalty Mailers >

Review Management

Build trust and loyalty by managing customer reviews and amplifying positive feedback.

Manage Your Reviews >

CRM & Marketing Automation

Automate personalized communications based on customer behavior and lifecycle stage.

Automate Smarter Messaging >

Retrieval-Augmented Generation (RAG)

Harness the power of generative AI plus first-party data to create personalized, real-time content that keeps customers engaged and coming back.

Deploy AI for Retention >

Analytics

Turn customer behavior, retention, and lifetime value metrics into actionable insights that fuel smarter marketing and stronger relationships.

Unlock Customer Insights >

Your best customers are already with you—let’s turn that loyalty into measurable growth.

BE SEEN. BE RELEVANT. BE REMEMBERED.

Using CRM and marketing automation, we help your brand stay top-of-mind—delivering the right message, through the right channels, at exactly the right time.

Explore CRM & Marketing Automation

NURTURE SMARTER. RETAIN LONGER.

Our performance-based retention strategies turn purchases into loyalty and loyalty into advocacy.

Start Retention Planning

WHEN YOU KNOW BETTER, YOU DO BETTER. LOYALTY DRIVES GROWTH.

EVERYTHING YOU NEED TO KEEP CUSTOMERS COMING BACK

From advanced analytics to AI-powered personalization, Imaginuity offers a full range of integrated services to help you retain customers and grow value.

Creative Services >

Technology & Dev Services >

Media Services >

Analytics & Performance Services >

Strategy Services >

Experiential Services >

Digital Marketing Services >

What are the best customer retention strategies for multi-location businesses?

The best strategies include AI personalization, CRM automation, review management, and data-driven loyalty programs tailored to your locations.

How can CRM automation improve customer retention?

CRM automation ensures your customers receive timely, relevant messages based on their behavior and preferences, boosting engagement and loyalty.

What role does AI play in retention marketing?